Program Information


On April 1, 2015, the Association announced that CCAP registrants (in addition to completing the required coursework), must meet both work and core competency components. To graduate, the CCAP student must have at least two years’ experience as an administrative professional having utilized the core competencies* as listed further below.

The main purpose of the Association of Administrative Professionals/Assocation des Professionnels de l’administration is to encourage people in the business world to continuously upgrade their professionalism through continuing education. The Association is confident that the advantages of advanced learning will be of mutual benefit to the company and the Administrative Professional.

The CCAP Program, sponsored by the Association, is one of the vehicles available to those interested in advancing their professional development. The educational classes are available through distance, online, and lecture courses from universities and colleges across Canada. The requirements for work experience and demonstrated core competencies will provide validation/mastery of skills related to the role of an advanced administrative professional.


All applicants wishing to register as a CCAP student must either already be a member of the Association of Administrative Professionals or simultaneously be in the process of becoming a member and enrolling in the CCAP program. Please refer to the membership page for the forms.

Please complete the online CCAP enrollment form to enroll in the CCAP Program. Payment via email transfer ( is preferred, but other options are available, PayPal or you can send a cheque for $100 made payable to the Association of Administrative Professionals and mail it to:

National Director – Treasurer
Association of Administrative Professionals
c/o P.O. Box 8024 Dieppe PO

Click here for information for HR departments.

Click here to see the CCAP brochure.

Click here to view CCAP courses.


  • The CCAP Program is a certificate program for office professionals. Association members are encouraged to attain the designation, Canadian Certified Assistant Professional. The CCAP designation is achieved by meeting the required two years’ work experience and proven mastery of core competencies* compiled by employers across the country as being crucial to the role of an advanced-level office professional. The educational component of the CCAP designation is met by completing seven courses available at accredited universities and colleges across Canada.
  • These courses can be completed through university distance, lecture and / or online courses. The program consists of three compulsory courses and four elective courses. It will provide a valuable background in general business education. Although course titles and contents vary somewhat in different educational institutions, the courses will assist office personnel in understanding corporate initiatives and in being a valuable team member of their organization.
  • Students have seven (7) years to complete their program requirements, starting from the date of their first course.




  1. Financial/ accounting /budgets
  2. Project/Event Management
  3. File and Information Management
  4. Research, analytical, critical thinking and problem solving
  5. Meeting coordination (all aspects)



  1. Computer skills (Microsoft Office, spreadsheets,
  2. Internet Research
  3. Live Meeting/ Skype
  4. Other research expertise
  5. Social media
  6. Website management
  7. Electronic calendar/ scheduling



  1. Human Resources
  2. Professionalism
  3. Time management/prioritizing
  4. Reliable and dependable
  5. Team player
  6. Leadership/Management skills
  7. Confidentiality



  1. Report/proposal writing,
  2. Public relations
  3. Business communications (both oral and written)
  4. Email protocol
  5. Presentations
  6. Interpersonal communications expertise to maintain successful professional relationships

**The above work competencies must be validated by a current or previous supervisor or someone in a position to professionally confirm that the CCAP student has demonstrated expertise in each of the four categories in a work component equaling a minimum of two working years.

Experience Verification Form

Core Competency Verification Form


Please complete the online CCAP enrollment form to enroll in the CCAP Program.

Payment can be made via email transfer (, PayPal or cheque. If you wish to mail your payment, enclose a $100 cheque made payable to the Association of Administrative Professionals and send to the Treasurer at:

National Director – Treasurer
Association of Administrative Professionals
c/o P.O. Box 8024 Dieppe PO

Payment of this one-time $100 fee is non-refundable and does not constitute membership in the Association. At the end of each completed course, it is the student’s responsibility to provide proof to the National Director – Registrar with confirmation of successful completion

At the completion of the CCAP Program, the student must send a transcript of all completed courses and the Core Competency Verification and Work Experience Verification Forms to the National Director – Registrar.


  • Tuition fees are determined by and paid to the educational institution where the student is enrolled. Contact the Continuing Education Department at your nearest educational institution to obtain a course calendar, a course registration form, and tuition fee information.


  • The cut-off date for receipt of marks and determination of graduate status for annual graduation is March 31st.
  • Upon successful completion of the seven courses, proof of paid membership in the Association (minimum of one year membership required), verification of work experience, and verification of core competencies, the student will be eligible to graduate in the current academic year. The annual CCAP graduation is held in conjunction with the annual general meeting (usually in May). At that time, the Canadian Certified Administrative Professional (CCAP) designation will be granted.


As noted above, the Association encourages members to continuously upgrade their professionalism through continuing education. To remain consistent with other professional associations who require their members to renew their professional designation on a regular basis, we provide our CCAP graduates with a process to regularly renew their certification and maintain professional currency. Since April 1, 2010, students who enroll in and graduate from the CCAP program must complete a certification renewal process every three years. Certification renewal is optional for members who enrolled prior to April 1, 2010.

Certification Renewal Application

Branch Event Tracker

For more information, email the CCAP National Coordinator at